At Lovfur, we're committed to making your experience seamless from start to finish—especially during such a tender time.
If you have any questions, or if you simply need someone to talk to, feel free to reach out at support@lovfur.com.
Order Processing
All orders are processed within 24 hours after purchase.
Once your order is confirmed, we begin preparing it right away to ensure timely delivery.
Production Time
Standard Items (Ready to Ship)
Processed within 24 hours and shipped immediately.
Custom Personalized Items
Each piece is carefully created just for you.
Production begins after your preview is approved.
Shipping Time
United States:
Delivery within 5–7 business days
International Orders:
Delivery typically within 7–10 business days
Please note: Delivery times may vary slightly due to customs or seasonal demand.
Shipping Rates
We offer free standard shipping on all orders — no minimum required, no hidden fees.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking link so you can follow your package every step of the way.
For Custom Orders: You Approve First
- Upload your pet’s photo and details
- We send you a preview within 24 hours
- You can request changes until it feels right
- We begin production only after your approval
Your peace of mind matters more than speed.
Need Help?
We're here for you — not just for your order, but for everything that comes with it.
Email: support@lovfur.com
Live Chat: Available on our website